The Gold Standard Pursuing Excellence through ‘The Gold Standard’ BHI Energy has adopted a specialist approach in delivering services, utilizing techniques perfected over years of experience, combined with the highest quality supervision and an extensive network of highly skilled technical, professional and craft labor. Our commitment to this approach means taking ownership and investing in each job, resulting in a true partnership between BHI and our customers, with superior service and mutual goals and rewards. As we continuously strive to improve our business processes and services, we integrate the following standards throughout our daily operations. Safety First At BHI, safety is at the core of every job we perform and is an uncompromising value for every individual. Our safety culture fosters an environment where safety is a collective responsibility of the entire organization. We refer to this as “200% Accountability,” being 100% accountable for oneself, in addition to being 100% accountable for one’s peers. BHI’s safety record that consistently achieves top decile performance is a reflection of our attitudes, practices and overall commitment to safety. First Time Quality BHI strives to get the job done right the first time, to eliminate rework and poor quality while leaving the work environment better than we found it. Our first-time quality services utilize a Corrective Action Program (CAP) to identify, document, evaluate, resolve and trend quality and human performance issues. Our multi-faceted approach augments site work instructions, policies and procedures, resulting in prevention of risks, correction of performance gaps and ensuring these risks are minimized or mitigated. Innovation Our goal is to help customers be more effective in managing their assets, which we impact through the way we structure and run the business, optimize costs and use cutting edge technologies and processes to provide better service. As a specialty service provider, BHI is continually developing new approaches and introducing new ideas and technology for the benefit of our customers and our business. We are committed to reducing operating cost through efficiency and innovation. Partnership We strive to create Win/Win solutions, because the long term viability of our business is tied to our customer’s success; but also the inverse is true – the long term viability of our customer’s business is tied to our success. To do this, we align our goals and objectives with the customer’s, while treating every piece of business as a long-term relationship, not a transaction. Accountability BHI employees take responsibility for our individual actions and collective outcomes, with transparency and clearly defined processes. We take ownership of challenges and problems, and maintain a solution-oriented mindset to create positive outcomes. Customers want to know that we will dependably articulate what we will do, and that we will deliver on that commitment.